A Product Manager’s best friend: Customer Feedback

End user feedback is extremely valuable. It’s highly likely that you could and should create open lines of communication between yourself and end users. This is true in the majority of environments you’ll find yourself in as a new product manager. I say ‘create’ because you’ll quickly find that it takes a lot of effort and planning…

A Product Manager’s best friend: Drawing

I’m not great at most things. However, at some, I’m good enough. That’s often what it takes to move a project, product and team forward. Sketching is one of those things. And surprisingly, it’s an extremely useful tool for a product manager (assuming you work on products with front-end interfaces, and even sometimes when that’s not the…

A Product Manager’s best friend…

This post and ensuing series was inspired by a thought I had last week: Although “secret weapon” was appropriately clickbait-y, it was dramatic and incomplete. I was going to write specifically about DevOps (save the ‘devops’ phrase bashing for the actual DevOps post; I’ll try to do it justice) and specifically my friend and colleague, Jeff. Of…

Product Announcement Playbook

Laura Spiekerman of Alloy APIs tweeted a question regarding information sharing at startups that spawned some really interesting responses. As a product manager who has worked in organizations of various stages (seed at Blispay, mid size high growth at Millennial Media & Bill Me Later, and large cap at PayPal), I’ve needed a simple process for communicating updates…

Answer to What are your top books or resources for tech product managers?

https://www.quora.com/What-are-your-top-3-5-books-or-resources-for-tech-product-managers/answer/Jared-Franklin Product Manager You Are… Outliers: The Story of Success: Malcolm Gladwell: 9780316017930: Amazon.com: Books Top Hacks from a PM Behind Two of Tech’s Hottest Products SVPG Blog Articles Inspired: How To Create Products Customers Love: Marty Cagan: 9780981690407: Amazon.com: Books Lean Analytics: Use Data to Build a Better Startup Faster (Lean Series): Alistair Croll,…

A thread on Career Choices

I posted the above thread on Twitter and figured I’d cross-post here: 1/ I’ve been working as a Product Manager for a decade now. The word ‘decade’ makes it sound like a long time. It doesn’t feel like it, but it’s a good time for some reflection. 2/ I started as an intern at a company…

E-commerce Predictions: Will consumers choose cryptocurrency to shop online?

Shilo Jones and his team at Statbid conduct an interesting survey each year polling participants on various e-commerce predictions. This years results of the 2022 survey can be found here. One of the questions was “what percentage of e-commerce transactions will be made using some form of crypto currency 5 years from now?” The respondents were surprisingly optimistic….

Why I’m excited about Remote work

I recently moved from Maryland to Florida. That was one of several big changes that took place in 2019 for us. I lived in Maryland for most of my life, including all of my adult working years. I’ve had a pretty awesome career so far working for exciting companies like Bill Me Later (acq’d by…

A thread on the early days of a Startup

Crossposting this short Twitter thread: 1/ That feeling in the air & your body just prior to releasing your startups first product to the 🌎 is 1 of the best you’ll ever feel professionally. A unique (& kind of amazing) element for me was not needing to juggle the upcoming launch w/ existing production or…

Personal Finance… a thread.

Crossposting my long Twitter Thread of Personal Finance tips, tricks, and resources: 2/ I’m going to share short and concise opinions each day and see how long I can go on for. Note that personal finance is highly… personal. Not everything is advisable and applicable to everyone. 3/ Keep your personal burn low. Budgeting is…