A Product Manager’s best friend: DevOps

As a young product manager without an engineering background (like myself), you’ve undoubtedly heard of the word, “DevOps.” You also think it’s completely different from product management. However, I actually think DevOps and Product Management have more commonalities than product management has with most other areas of the company. About DevOps I’ll share GitLabs definition because there’s…

A Product Manager’s best friend: Legal & Compliance

“Legal and Compliance.” “Legal.” “Compliance.” “Compliance and Legal.” “Law.” “Lawyer.” “Counsel.” “Compliant.” If you’re young and new to product management then those people, teams, and words are probably pretty scary to hear. “Who are they?” “Why do I need to meet with them?” “What are they going to be wearing when we meet?” “How many…

A Product Manager’s best friend: Blogs & Twitter

So while I think there’s a lack of practical, straightforward advice for young product managers who aren’t working somewhere with a strong product program, that doesn’t mean there aren’t some great resources out there. You’re going to need to do a lot of reading. In fact, you’ll find yourself going back and re-reading the same posts…

A Product Manager’s best friend: Customer Feedback

End user feedback is extremely valuable. It’s highly likely that you could and should create open lines of communication between yourself and end users. This is true in the majority of environments you’ll find yourself in as a new product manager. I say ‘create’ because you’ll quickly find that it takes a lot of effort and planning…

A Product Manager’s best friend: Drawing

I’m not great at most things. However, at some, I’m good enough. That’s often what it takes to move a project, product and team forward. Sketching is one of those things. And surprisingly, it’s an extremely useful tool for a product manager (assuming you work on products with front-end interfaces, and even sometimes when that’s not the…

A Product Manager’s best friend…

This post and ensuing series was inspired by a thought I had last week: Although “secret weapon” was appropriately clickbait-y, it was dramatic and incomplete. I was going to write specifically about DevOps (save the ‘devops’ phrase bashing for the actual DevOps post; I’ll try to do it justice) and specifically my friend and colleague, Jeff. Of…

Product Announcement Playbook

Laura Spiekerman of Alloy APIs tweeted a question regarding information sharing at startups that spawned some really interesting responses. As a product manager who has worked in organizations of various stages (seed at Blispay, mid size high growth at Millennial Media & Bill Me Later, and large cap at PayPal), I’ve needed a simple process for communicating updates…

Answer to What are your top books or resources for tech product managers?

https://www.quora.com/What-are-your-top-3-5-books-or-resources-for-tech-product-managers/answer/Jared-Franklin Product Manager You Are… Outliers: The Story of Success: Malcolm Gladwell: 9780316017930: Amazon.com: Books Top Hacks from a PM Behind Two of Tech’s Hottest Products SVPG Blog Articles Inspired: How To Create Products Customers Love: Marty Cagan: 9780981690407: Amazon.com: Books Lean Analytics: Use Data to Build a Better Startup Faster (Lean Series): Alistair Croll,…

A thread on Career Choices

I posted the above thread on Twitter and figured I’d cross-post here: 1/ I’ve been working as a Product Manager for a decade now. The word ‘decade’ makes it sound like a long time. It doesn’t feel like it, but it’s a good time for some reflection. 2/ I started as an intern at a company…

E-commerce Predictions: Will consumers choose cryptocurrency to shop online?

Shilo Jones and his team at Statbid conduct an interesting survey each year polling participants on various e-commerce predictions. This years results of the 2022 survey can be found here. One of the questions was “what percentage of e-commerce transactions will be made using some form of crypto currency 5 years from now?” The respondents were surprisingly optimistic….